Shipping Policy

Domestic Shipping Policy

Shipment processing time


All orders are processed within 1-2 business days. Please allow additional days in transit for delivery.  Orders are not shipped on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates


Shipping charges for your order will be calculated based on actual rates from UPS and USPS and will be displayed at checkout.


Shipment method

Estimated delivery time

USPS (for orders under 5lb.)

3-5 business days

UPS Ground

1-5 business days


Delivery delays can occasionally occur.

At any point in time Free Shipping may not apply to any item over 30lbs and or any item that is greater then 5cuft.


Shipment to P.O. boxes or APO/FPO addresses


At this time, we do not ship to P.O. Boxes or APO/FPO addresses.


Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes


FDM is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages


FDM is not liable for any products damaged or lost during shipping. If you received your order damaged, please save all packaging materials and damaged goods and contact the shipment carrier to file a claim.

International Shipping Policy

We currently do not ship outside the U.S.